Welcome to our Help Center!
We have developed this help page to assist you with standard information you may need, It also includes all the frequently asked questions from our customers.You can browse by categories you are interested. If you can not get a satisfied answer here, please send us an email and ask questions via our live chat system, our customer service representative will help to figure it out.
Top 5 frequently asked questions:
* Color and size guide
* How to measure
* Estimate delivery time
* Payment methods
* Return policy
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FashionLande.com overview Tips you should know Color & size guide How to measure
...View More
New User Guide
- Customer Support methods How quick do you respond
to emails?
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Customer Support
- I can't log in Order canceled, why? How to cancel my order? Where is my order number? Duplicate payments? ...View More
Troubleshooting
- Payment methods Paying by credit card Can I pay by western union? Do I have to pay tax? What's your Paypal account?
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Payment
- Shipping methods How can I track my order? Can you ship to my country? Estimate delivery time? Rush order
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Shipping & Delivery
- Why prices so low? More discount if order more? Why product price changed? Is there a pricelist?
...View More
Price Help
- Color palette Size chart How to measure ...View more
Color & Size Guide
- Products filter tool Wedding dress styles advice Quality of dresses Color & Size guide Step by step creation ...View more
Product Help
- Do I need to pay tax? CPF number for Brazil
customers Can I declare low?
...View more
Taxes, Customs & Duties
- How to check my order? What does order status
mean?
...View more
Order Status & Tracking
- Any good quotation? More discount? Is there any coupon code? How to use a coupon? Wholesaler/VIP membership
...View more
Wholesalers / VIP Membership Program
- Is there any coupon code? Where can I find coupon
codes? How to use coupon codes? ...View more
Using a Promo Code or Coupon
- Learn the basic knowledge of
wedding dresses, play with fun ...View details
Glossary
Promotions
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